24/7 Home, Office Security Alarm Monitoring System Brisbane

faq

Security Alarms

24 / 7 Back To Base Monitoring

How can you make your home or business safer? 24/7 Back to Base monitoring is a service that provides round-the-clock surveillance on your security system, which links to an Australian call centre bureau. The call centre will monitor your security system and act as soon as an incident occurs. It’s a convenient feature that provides the ultimate peace of mind that comes with knowing you are protected by people on call when you aren’t available.

Our call centre monitors your security system 24 hours a day, 7 days a week. Monitoring alerts will communicate via a 4G mobile interface or your site's internet connection. The monitoring centre will be able to receive instant alarm activations from your security system, such as;

  • Intruder/Burglar Alarm,
  • Fire or Smoke Alarm,
  • Temperature Alarm,
  • Perimeter Activation,
  • Panic & Duress Alarms,

Once the control room receives the notification of alarm activation, they will contact you directly via phone to ensure everything is okay. If you cannot answer your phone, the call centre can dispatch a patrol car and call local authorities, such as the Police or other emergency services, on your behalf. All alarm acknowledgement options are entirely customisable to suit your needs. Our licensed technicians can guide you through all the options to ensure you only receive a service to suit your requirements.

*Additional charges may apply for fire brigade attendance.*

We have several plans and packages available to suit any budget. Most systems installed today are a no lock-in contract, which gives you the freedom to opt out or modify your plan at any given time. Our plans can be invoiced monthly, quarterly or even yearly.

Another benefit to having a back to base monitored alarm system is reducing your insurance premiums. Many insurers will provide a discount for having a monitored security system installed. Customers have reported premium reductions between 5-20% off the yearly premium.

Security Alarms

Self Monitored Alarm Systems

Protec Security Systems can also supply and deliver self-monitored security systems that allow alarm system owners to bypass the need for a monitoring control room and to have the ability to configure and control their alarm system via a smartphone device. Another benefit of a self-monitored system is that all alarm events will be sent to your phone via push notifications. Notifications include:

Like our base to base systems, we also offer several plans and packages to suit your budget, with basic plans starting from as little as $1.00 per week. We are confident we can find a package to suit your needs. Packages can also be invoiced monthly, quarterly or yearly.

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Our Testimonial

What Our Clients Have To Say

About Protec Security Systems

I’m so happy with my security system! Justin and his team were excellent from the get go. Cannot fault them, from having such high quality professionalism, communication and right through to installation and follow up. Thank you!!
katie bradley
katie bradley
2023-03-06
Great Service
Elijah Ritchie
Elijah Ritchie
2023-03-03
Justin and the crew were professional, provided excellent customer service and they were super friendly. Thank you!!
Aman Bhullar
Aman Bhullar
2022-10-28
I had never heard of Protec Security Systems before but we are so grateful we’ve used them. We can’t thank Justin and Ty enough for their professionalism and workmanship. These men installed our security system on Sunday!!!! Who works on Sunday??? They do They liaised with us every step of the way and delivered on their word. Protec thank you thank you we love our system. You invested well with these 2 young men. And we did too.
Ramaria McGrath
Ramaria McGrath
2022-05-12
Shane Cathcart
Shane Cathcart
2022-03-17
I cannot speak highly enough of these guys, every time i need help they go above and beyond. They do a top quality job at a competitive price. But the best thing they have going for them is the customer support, its hard to find these days and i think these guys have nailed it.
Jakeb Wright-Page
Jakeb Wright-Page
2021-12-09
Protec security installed our camera system on sat , not only did they smash the job out quickly they also did an amazing job. unlike alot of other tradies they also cleaned up all their mess, great stuff. love the system will be using them for more cameras down the track as well as a few other items that Justin was telling me about, great guys highly recommended
Warren Keenan
Warren Keenan
2021-12-05
Cannot rate Tyran and his team of professionals highly enough! They thought outside the box, gave us solutions that no-one else were able to provide. They were innovative and tested before giving us a thorough handover of our security alarm / CCTV system on our 10 acre property (Inc Shed). The follow up and customer support is outstanding. We are extremely happy that we chose Protec Security Systems QLD and have no qualms about recommending them to future clients because I know that you'll be in great hands!
Heidi Jackson
Heidi Jackson
2021-11-20
Great quality gear and friendly efficient service. Installed my cameras, intercom and alarm system. Well priced and fully informed us of our options. Thanks team!
Andrew Fa'avale
Andrew Fa'avale
2021-11-15
Daniel Mason
Daniel Mason
2021-11-14

Cannot rate Tyran and his team of professionals highly enough! They thought outside the box, gave us solutions that no-one else were able to provide.

Heidi Jackson

Protec security installed our camera system on sat , not only did they smash the job out quickly they also did an amazing job. unlike

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Warren Keenan

The team showed up when they said they would. Have been super easy to deal with, friendly and professional. They gave us the advice and

Clara Crompton

They did an excellent job installing my new security system. Can definitely recommend them

Bridget Parge