Business VoIP & Hosted PBX Solutions
Business VoIP and hosted PBX
Modern business phone systems that scale with you, without the cost and rigidity of legacy hardware on site.
Comprehensive Telecom Solutions
While other VoIP providers leave you trapped in a “self-managed” portal, forcing you to watch hours of tutorials, Protec delivers a seamless, full-service solution—handling everything from designing your call flows to installing and testing your telecommunications ecosystem.
Our licensed communications technicians manage the entire process, from system design and on-site installation through to platform configuration and full testing to ensure everything works flawlessly.
We also leverage a Tier 1 Australian carrier platform, providing a secure, highly reliable local network with excellent call quality, redundancy, and full compliance with Australian Telecommunications Standards.
With smooth integration of all components, verified performance, and ongoing local support, your business communications are ready to run efficiently and reliably from day one.
Advanced Call Management Options:
Our VoIP / Hosted PBX platform gives your business complete control over call handling, providing flexible communication tools that improve productivity and customer interactions.
- Mobile and Desktop Apps: Australian-supported apps let your team make/receive calls, send SMS, and manage communications via mobile or desktop.
- SMS Services: Send and receive messages using your business number for consistent, professional communications.
- Custom Local & Virtual Numbers: Maintain a presence across multiple regions with local or virtual mobile numbers.
- Professional 1300 Numbers: Make your business easier to reach nationally and provide a professional contact point for customers.
- Porting Services: Transition your existing PSTN or VoIP numbers to our platform smoothly, with minimal disruption.
- Custom Call Menus: Direct calls efficiently with routing options like “Press 1 for Sales, Press 2 for Support.”
- Voicemail Services: Receive voicemails for unanswered calls or outside business hours, with options to divert to emergency lines.
- Custom Voice Overs: Professional voice artists create bespoke greetings and messages, ensuring customers feel valued.
- Virtual Voicemail & Call Recording: Voicemails delivered via email or software, with call recording for compliance, training, and quality assurance.
Hardware & Accessories
Protec provides a full range of high-quality hardware, including desk phones, cordless phones, and wireless headsets. With flexible purchasing options to either buy outright or include it in your monthly fees, we give you the choice that suits your business needs.
Why Choose Protec Communications
- 24/7 Remote Support: Our local technical team is available around the clock to troubleshoot issues and provide guidance.
- On-Site Support: If needed, we can dispatch a technician to your location—no waiting on overseas call centres or confusing tutorial videos.
- Contract Flexibility: We don’t lock you into long-term contracts—you have the freedom to cancel if your business needs change.
Reliable, Professional & Scalable
Protec’s VoIP / Hosted PBX solutions are designed to grow with your business. Whether you are a small office, a large enterprise, or a multi-site operation, our systems are scalable, reliable, and easy to manage. Every installation is backed by responsive local support, professional design, and ongoing maintenance, giving you peace of mind that your communications are in expert hands.
By choosing Protec, you’re not just getting a phone system—you’re gaining a trusted partner who understands both the technology and the business needs behind it. We take care of the details, so your team can focus on what matters most: running your business efficiently and effectively.
Contact us today to see how we can help with your business phone needs.
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What Our Clients Have To Say
About Protec Security Systems
Talk to us about your phone system
We will look at how your business actually takes calls and recommend the right setup, not the biggest one.
Free on-site assessment · fixed written quote · we call back within four hours during business hours
